Who do I contact for more information?
For more information on all things EPA please contact your named UCE account manager.
If you don’t yet have a named account manager please contact our EPA team on email info@UCE.org.uk
How do I become a UCE independent assessor?
We are recruiting assessors nationally and would like to hear from you – should you be interested please send your CV to assessor@UCE.org.uk and we will be in touch.
Why should I choose UCE as my EPA provider?
UCE are dedicated to making the EPA process a positive experience for all learners and will work with you to create a bespoke support package.
UCE is the first Improvement Apprenticeship EPA Organisation on the ESFA register. We’re the first organisation that can embed Lean Six Sigma Improvement trailblazer apprenticeship standards into your organisation.
So, by working with us you can have the confidence that the EPA we provide will be progressive, comprehensive and underpinned by exceptional customer service, quality and support.
When do I pay for EPA?
UCE will create an invoice at point of the gateway which is when the payment will be due. Please email our account manager or a member of our customer services team on info@UCE.org.uk for more information.
Will I need to pay for resits of EPA assessments?
There is a sliding scale of resit fees, dependent upon where in the process the resit is required and in many cases there will be no charge. Please refer the website or speak to your account manager or a member of our customer services team on info@UCE.org.uk for more information.
How much does EPA cost?
UCE pricing is based on volume and level of qualifications. For the accurate pricing please email our designated apprenticeships team on info@UCE.org.uk and we will be in touch with you.
When is the Apprentice certificate issued?
The Apprenticeship Certificates are issued by the Institute for Apprenticeships (IFA) and UCE will work closely with you and the IFA to ensure the process is as smooth as possible.
How do I let you know my learners are ready for EPA?
UCE will provide a number of supporting documents to help you understand what to look for when making this decision. Ultimately, both the employer and training provider in collaboration must make the decision.
Who will conduct the EPA?
UCE as an approved assessment organisation will conduct the EPA. We will appoint an independent assessor to manage the EPA process.
- For the Improvement Technician apprenticeship, the independent assessor will conduct the professional discussion and competency interview.
- For the Improvement Practitioner apprenticeship a representative from the training provider and the employer will join the independent assessor for the presentation of the work-based project, structured competency based interview and professional discussion relating to CPD activity.
- For the Specialist and Expert apprenticeships more information will be made available once the standards are ready for use.
How are conflicts of interest going to be managed?
UCE will provide clear guidance on the roles for each panel member (where this is part of the EPA). The independent assessor will make the final grading and EPA outcome decision. The independent assessor will be closely managed by UCE to ensure that they have no prior experience of teaching/assessing any of the apprentices they provide the EPA for. UCE has developed a Conflict of Interest Policy for EPA which explains the process for recruitment and monitoring of independent assessors.
How to ensure that an apprentice is ready for EPA?
This is for the training provider and employer to agree that the apprentice has met the requirements of the published Standard and the gateway. As part of the on-programme assessment, apprentices will collate a portfolio of evidence that also forms part of the EPA. This portfolio will be important in identifying the apprentice’s readiness for the EPA.
What level of feedback will there be for apprentices if they fail part of the EPA?
UCE Independent Assessors will give comprehensive feedback on any areas where the Apprentice has failed to meet the Standard to allow for focussed development to take place before re-assessment.