Management Team

Harj Dhanjal

CEO

Richard Bates

CEO

Alan Bates

COO

Harj Dhanjal

UCE co-founder and CEO.

With over 20 years’ experience in change management and process improvement, Harj is a qualified Lean & Six Sigma Master Black Belt having worked in one of the largest Aerospace and Maritime sector businesses in the world, he brings a unique flare to the ethos of the company through people, process & systems.

Being awards his MBA in 2000 sponsored by Rolls-Royce plc he has been creating, planning and running the overall strategic direction for many years but now directly for the United Centre of Excellence. Also maintaining continuous awareness of competitors, markets, consumers, industry developments and quality standards, he is a great believer in collaboration is this era of disruption.

All things process, all things improvement. If you’re looking to transform your goals into results, then you’ve come to the right place. As one of the first End Point Assessment for Improvement Standards, we will provide you with the insights to help your business thinking, which will influence your behaviours to hit the target.

Richard Bates

UCE co-founder and CEO.

Richard has an impressive and extensive background in both general engineering and specific areas such as medical product development and the polymer industry. As a Chartered Mechanical Engineer and proud member of The Institute of Mechanical Engineers he developed his skills for six sigma statistics by carrying out medical product validation protocols for implant devices and surgical instruments.

His experience within Higher Education and the development of highly successful training and assessment materials for the Business Improvement Foundation Degree led by Derby University and the Polymer Foundation degree led by Stafford University has provided Richard with a wealth of skills within the education sector and End Point Assessment.

He has proven efficiency in developing and creating successful, profitable, educational training companies and understands the need of industry and their training and assessment requirements. From this he has a wealth of experience in understanding and delivering unique work placed lean and six sigma training and assessment needs for many large organisations within the Rail, Automotive and Aerospace industries.

Richard and his fellow directors have clearly identified the importance of having best in class professional assessment protocols and will continue to make UCE the first choice for their customers.

Alan Bates

UCE COO

Alan is an experienced senior executive with particular expertise gained within the polymer industry. Trained at Derby University Alan holds a Master’s Degree in Advanced Manufacturing Techniques. He has valuable experience in the implementation of Lean and Six Sigma practices and has created hundreds of thousands of pounds worth of savings for manufacturing businesses. Alan also has specific senior management experience within the training industry where he has been involved as a Quality Director for over ten years.

Alan’s success draws on a strongly analytical approach and a deep understanding of control, efficiency, and quality improvement systems. He has managed the acquisition and integration of other businesses, and, following close analysis of supply chains, created valuable problem solving initiatives which have vastly improved the efficient throughput of goods.

His ability to create successful quality management systems and robust auditing techniques have come from many years dealing with awarding organisations, the ESFA, Ofqual, and other government departments.

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